1) If you have a problem first drop an email at happytohelp@indiaglobalkart.com

2) In case of receipt of product in damaged condition or, with manufacturing defect or a wrong item has been received, kindly contact us at +917439144011, within 24 hours of receipt of item.

3) It's very important that you should never send back an item without consulting with us. You should NOT send back the item until and unless you have verified with us otherwise no credit or replacement shall be given on such cases.

4) Always mention the issues associated with a single order delivery or a package delivery at the same time.

5) Be very much specific while describing the problem because all the returned items are thoroughly examined for defects and other related issues.

6) Return your items via a registered airmail / courier as instructed in our return authorization mail. No other processes will be entertained.

7) At any circumstances, the amount of the item will be refunded only and not the shipping amount. Refund will be initiated within 7 business day and the refund amount will be credited back as per the banking guidelines of your bank.

8) Do return within 7 working days of confirmation from our end. Always return with original packing & original condition (no altered, washed, worn and used items).

9) The garment or garments you return, will be examined thoroughly without any delay and it will be figured out what went wrong. Immediate actions will be taken from our end and we will make sure to prevent such problems from reoccurring.

10) Since safe and secured delivery to you is always our responsibility, in the same way sending back the items safe and secured becomes your responsibility. If any unwanted damage happens in transit or the package doesn't get delivered to us, then we are sorry to say that we cannot help you.

11) Mark the items as defective returns and not for sale by declaring a low value.

12) Food items are not eligible for return. However, if you are not satisfied with your purchase, a refund may be provided on a case-by-case basis after our customer representative has contacted you